Shipping Policy
At Arabian Piece, we are committed to delivering your order safely and on time. Please review our shipping policy below:
Shipping Area
We currently ship orders only within Egypt.
We do not offer international shipping at this time.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Please note that orders placed on Fridays or public holidays will be processed on the next business day.
Shipping Time
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Standard delivery takes 5–7 business days, not counting Fridays.
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During holiday seasons, peak periods, or special occasions such as Ramadan and Eid, shipping may take up to 15 business days.
We appreciate your patience and understanding during these busy times.
Shipping Costs
Shipping fees are calculated at checkout based on your order and delivery address.
All fees will be clearly shown before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation SMS with a tracking number.
You can track your shipment at any time by clicking here and entering your tracking number.
Shipping Partners
We value your trust. That’s why we only work with highly reputable shipping companies, including Aramex and Bosta, to ensure the safe and reliable delivery of your orders.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout.
Arabian Piece is not responsible for delays or lost orders due to incorrect or incomplete addresses provided by the customer.
If you realize an error in your address, please contact us as soon as possible at [your email] so we can try to correct it before shipping.
Lost, Damaged, or Missing Orders
If your order arrives damaged, is missing items, or does not arrive within the expected time frame, please contact us within 7 days of the expected delivery date.
We will work with our shipping partners to find a solution as quickly as possible.
Customer Support
For any shipping questions or concerns, please reach out to us through our Contact Us page.
Our customer service team is happy to assist you.
Thank you for choosing Arabian Piece!
We appreciate your trust and support.